FAQs
Can a cancelled order be restored if cancelled accidentally?
Once cancelled, orders cannot be restored or reversed, instead a new order must be created separately to buy the products again.
How will refunds be issued for cancelled orders?
Refunds are credited to the original payment method used at check out within 5–7 business days after confirmation is processed.
How do I cancel one item from my placed order?
Log into your account, review your order information carefully, and remove the chosen products before processing begins online.
Is order cancellation possible after placing an order?
Yes, orders may be cancelled prior to processing or packing; after shipment, they cannot be withdrawn under circumstances.
What actions should I take if my order is delayed?
If your package exceeds the estimated arrival timeframe, please contact our customer support to receive product updates promptly.
Can I change the delivery address after ordering?
Delivery changes are permitted only before processing starts; kindly review information thoroughly during the checkout.
When will my order be shipped after placing it?
Purchases are prepared and shipped within 1–2 working days, excluding weekends and officially observed public holidays.
How much time does order delivery usually take?
Shipments generally arrive within 3–8 business days depending on location, transit distance, and courier service availability.
Is it possible to modify my order after confirmation?
Order changes are allowed only before processing starts; once order handling begins, modifications cannot be made.
Will I receive confirmation after completing my order?
Yes, after payment is finalized, a system generated confirmation message is sent to your registered email address.
What payment methods are available during checkout?
We support credit cards, debit cards, UPI, online banking, digital wallets, and other safe electronic payment methods.
What steps should I follow to place an order successfully?
Explore products, place items in cart, provide necessary details, continue to checkout, and finalize the secure payment.
